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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shervin Naderi

June 2, 2023

5  out of  5 rating by Shervin Naderi
"Let me start off by saying that we have been with State farm for many years. We’ve also had policies with other companies throughout the years. So I have had experience with many insurance agents. I have never been truly unhappy with my previous agents, but I felt like we needed a fresh set of eyes to look at our risk exposure for auto, home, etc, and see if we had the proper policies or if we needed some changes. I spent quite a bit of time researching online and evaluating different agents and then I found Jennifer. I can tell you without a doubt, without any hesitation that she has been absolutely amazing. She’s a true professional, and a master of her craft and not just somebody trying to sell you policies. She pays attention to detail, she’s organized, and even though we had stayed within the same company and just switched agents, she was able to save us quite a bit of money and fix our policies. She is absolutely an amazing find. If you do what I did and switch to her I am sure you will not regret it. I’m not an easy to please guy but I recommend her 100%."

Pramod Chowbey

May 26, 2023

5  out of  5 rating by Pramod Chowbey
"Jennifer's response and customer service has been always exceptional. She is always willing to go the extra mile to help her customers."

Jared Blatt

May 17, 2023

5  out of  5 rating by Jared Blatt
"I have worked with Jennifer for years. I have never had a service provider go so far above and beyond every single time! She is incredibly knowledgable and responsive. I will never leave this agency as long as she is there!"

Darlene Mabrey

May 3, 2023

5  out of  5 rating by Darlene Mabrey
"Took great care of me & had my car repaired & returned to me within a week."
Profile photo of Alejandro Martinez

Alejandro Martinez

April 27, 2023

5  out of  5 rating by Alejandro Martinez
"Had a warm welcome to the office today by your spokesperson!"

Jairo Mendoza

April 12, 2023

5  out of  5 rating by Jairo Mendoza
"My agent, Alejandro was attentive, patient and answered all my questions. He was very knowledgeable about the insure for my car. I really appreciate the great customer service. He is the BEST!!"


April 1, 2023

5  out of  5 rating by M J
"Gained through her decades of experience, Jennifer's detailed knowledge of the insurance landscape is a tremendous asset to her clients. She is a great partner to our family & our evolving insurance needs."

Tom Barbieri

March 18, 2023

5  out of  5 rating by Tom Barbieri
"Jennifer has been my agent since she took over this office. She and her team - Erika and Frieda - have been absolutely FANTASTIC in helping me with insurance for my cars as my sons are 16 and 18 and a new policy for a new home. Even a business policy for a rental property. They are all quick, effecient, and work hard to find the best policy. THANK YOU Jennifer and team!"

Bruce Kaduk

January 11, 2023

5  out of  5 rating by Bruce Kaduk
"We recently moved from New Jersey to Virginia and Jennifer Respress has managed all the transfers of our State Farm policies. She has managed this with extreme skill and responsiveness and attention to detail. There has been some complexity to these policy transfers, especially the auto and homeowners policies. In addition to the need to obtain auto registration and new licenses. Jennifer has always answered every single question and always offered suggestions to make all of this easier and simpler. She is a pleasure to work with and is professional and knowledgeable. I recommend her very highly."

Lisa Wolfinger

January 4, 2023

5  out of  5 rating by Lisa Wolfinger
"Jennifer is fantastic! I was going to move to her region and I searched for a State Farm agent in her area and saw all of her five star reviews on Google. She lives up to these excellent reviews. I did not move to her area after all but kept Jennifer as my State Farm agent. My former agent was impossible to reach and it was so bad the office never returned phone calls. I was never able to even speak to my agent. It is such a difference with Jennifer's office. Someone always answers the phone and they are so polite and professional. Jennifer is always available to answer questions and is always reachable. She's the best State Farm agent I've ever had."

Jude Koval

November 12, 2022

5  out of  5 rating by Jude Koval
"Jennifer and her team are always responsive and helpful unlike other insurance agencies who look for more business. She provides answers tailored to your needs. It is a shame that we are leaving the area and can’t have her as our insurance agent moving forward. I would highly recommend her."

Randy Goncalves

November 9, 2022

5  out of  5 rating by Randy Goncalves
"I’ve worked with Jennifer since she worked with Lynn Wilde. She took the lead then and assisted me with various insurance needs and issues throughout the years. Her response and customer service has always been exceptional. When unfortunate and unexpected events occurred, she was always there to help. It’s nice to know that you have someone in the insurance business who you can trust and is friendly and eager to help."

Saf Kaify

October 28, 2022

5  out of  5 rating by Saf Kaify
"Jennifer seems very knowledgeable person on the insurance matters. She and her staff are friendly and try their best to help me in insurance related matters. Jennifer has provided me the best insurance policy."

Amy Feather

September 15, 2022

5  out of  5 rating by Amy Feather
"Jennifer has been great and super responsive. She was a lifesaver after having many issues with my previous insurance company. I appreciate all she does! I highly recommend her and her team."

Troy Poppe

August 24, 2022

5  out of  5 rating by Troy Poppe
"Jennifer and her team have been my State Farm agent for years. She is amazing and super responsive. Whenever I need a quote or a change to my coverage, it is taken care of promptly."

Rick Bender

July 30, 2022

5  out of  5 rating by Rick Bender
"Jennifer is an experienced, knowledgable and friendly professional who very willingly took the time necessary to walk us through the details of the 3 policies we were purchasing from State Farm."

chris zumski

July 3, 2022

5  out of  5 rating by chris zumski
"Jennifer and her team have done an awesome job helping us with our insurance needs for over a decade. They are able to look at things from the customers point of view and tell us what we need to know, even when we don't even know enough to form the question! I really wish State Farm would allow us to take our insurance agent with us when we move to a new location!"

Daniel Galvin

June 27, 2022

5  out of  5 rating by Daniel Galvin
"Jennifer was friendly, super responsive, gave me a good deal on condo and auto insurance, and followed through with all the admin stuff afterwards (e.g. sending proof of insurance to the appropriate parties). That about covers all my expectations, so five stars."


June 15, 2022

5  out of  5 rating by J
"Always very helpful and looking out for your best interests. HIGHLY recommend!!"

Aline Reyna

May 26, 2022

5  out of  5 rating by Aline Reyna
"Jennifer is professional and I appreciate her prompt assistance. I value great customer service and that is exactly I receive from her!"

carol McGarry

April 28, 2022

5  out of  5 rating by carol McGarry
"Jennifer was the best insurance agent I have ever dealt with. She seamlessly transferred all our coverage to State Farm from Allstate and have us feeling confident about the transition. Having said that, the really telling part is if we ever have a claim. Hoping more of the same responsiveness and professionalism!"

mani singh

April 17, 2022

5  out of  5 rating by mani singh
"Our family happened to have found Ms. Freida Barlow, part of Ms. Jennifer Respress's Statefarm team, during a crucial time wehn we were under a bit of time crunch. Not only was the office thouroughly professional and shared knowledge freely about the insurance world at large... They were able to accommodate out of office hours and went above and beyond what was expected at our end in all domains! I would give this business my highest recommednations with no reservations. Thank you all again!!!"

Jordan Piha

April 5, 2022

5  out of  5 rating by Jordan Piha
"Jennifer was amazing to work with! Had my motorcycle insured with her and response time was always right away, super friendly, easy to reach, and always willing to help out however she can! 10/10 recommend!"

Hap Whelpley

March 15, 2022

5  out of  5 rating by Hap Whelpley
"Having worked with many qualified insurance agents for personal and business insurance; I can state unequivocally that Jennifer Respress is in a class by herself. This year I contacted Jennifer for quotes on Auto, Home and Umbrella policies. Jennifer took the time to thoroughly understand my insurance requirements, answered my questions and provided sound advice that improved my coverage and lowered my cost. After becoming a customer, Jennifer promptly answered my questions and arranged for a simple and efficient billing and payment method. I could not be happier!"

Mike Kim

February 11, 2022

5  out of  5 rating by Mike Kim
"Jennifer is simply one of the best in the business I have seen. I am impressed by her professionalism, communication, and how quickly she gets things done."